Community Guide/Navigator FT (170)

Greensboro, NC 27409

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Position Description

Job Summary
Under limited supervision, this person is responsible for assisting participants in locating and coordinating community resources and activities.

Minimum Requirements
High school diploma or general education degree (GED) is required for this position. A minimum of 2 years of experience in working with individuals with developmental disabilities or related experience preferred, but not required.

Essential Duties and Responsibilities:
Other duties may be assigned as necessary.

Informing and coordinating community resources including coordination among primary, preventative, and chronic care providers.

Assistance in locating and accessing non-Medicaid community supports and resources that are related to achieving Individual Support Plans (ISP) goals.

Assistance in locating options for renting or purchasing a personal residence, assisting with purchasing furnishings for the personal residence.

Instruction and counseling which guides the participant in problem solving and decision making.

Advocacy on behalf of the participant.

Supporting the person in preparing, participating in and implementing the Individual Support Plan.

Providing training on the Individual and Family Directed Supports Option, if the participant is considering directing services and supports.

Guidance with management of the individual budget.

Coordinating of services with the Financial Supports Services provider, if the participant is self-directing services under the Employer of Record Model, including guidance on use of the individual and family directed budget (self-directed budget).

Providing information on recruiting, hiring, managing, training, evaluating, and changing support staff, if the participant is self-directing services.

Assisting with the development of schedules and outlining staff duties, if the participant is self-directing services.

Assisting with understanding staff qualifications and record keeping requirements, if the participant is self-directing services.

Providing on-going information to assure that participants and their families/representatives understand the responsibilities involved with self-direction, including reporting on expenditures and other relevant information and training.

Coordinating services with the Agency with Choice if the participant is directing services under the Agency with Choice Model.

Complete all required paperwork and submit to supervisor by due date.

Remain abreast of new trends by attending workshops, seminars, conferences, meetings, etc. as needed.

Ensure confidentiality is maintained at the work site and/or any other site involved.
Operate various types of equipment including copier, calculator, computer/lap top, cell phone, etc.

Adhere to the principles of the LIFESPAN CHOICES Training Curriculum. Qualified in CPR and First Aid and the customized needs of the participant as described in the ISP.

Maintain individuals’ confidentiality at all times.

Represent LIFESPAN in a positive manner.

Be available to work flexible hours including nights, weekends and overtime as required.

Abide by, enforce and participate in the implementation and ongoing oversight of all LIFESPAN safety standards and regulations.